Write off up to 80% of your debt
Stop your creditors taking court action
Stop yourself from going bankrupt
Freeze all interest and charges on your debt
Impartial advice from our financial experts
Contact number
Best time to call
Thank you for all your help with our Trust Deed. Itís such a relief to speak to someone professional.
Mrs. T. Wright from Glasgow
I had debts of £57,000 costing me £986 per month. Now all I pay is £190 per month for 60 months"
Mr Wilkinson from Stafford

Consumer Rights Protect Debtors

Consumer rights have been placed to serve as protection to the consumers. When a customer is entering into a legal agreement, whether it’s credit agreement or purchase of goods from a store, certain rules are put into place to ensure that consumers are treated fairly.

Cosumers Financial Rights

When seeking for financial information, it is best to visit the Financial Services Authority (FSA). The FSA keeps a wide range of information for consumers, which includes many variations of subjects. They can provide consumer specific information about mortgages, pensions, investments, financial advertising, planning, and savings.

The FSA may also provide plenty of useful information about credit scoring, on how to fix credit scores, and other general information about lending and debt. Furthermore, it also gives all latest news about swindles and scams, informs you on how to do away with them, and to whom you will file a complaint if there are cases.

Know Your Rights

With the increasing number of false businesses in the market who claim to offer debt help, such as granting Loans for Bad Credit, it would be safe that you know your rights as consumer of their loan products.

In the case of unsecured Debt Consolidation Loan, the risk of higher interests is always the stigma of debtors who entered into Loans for Bad Credit. As a consumer, it is important for you to seek advice from the FSA as to who are credible lenders.

If you are a credit card holder, always take note on the interests that the bank is charging you. It may be wise if you would learn how they compute your interests. There are credit card debt help options if you have run into trouble with your plastic. You can also seek advice from the bank’s debt advisor on how can you maximize the use of your cards, and make it advantageous to you, although an independent Debt Advisor maybe a better route as their information is impartial as they don’t represent one particular bank or loan company.

When these rights apply

There are debt collectors of lending companies who pressure their debtors with repetitive calls at home or at work. They may also appear on your doorstep more often. The UK Debt Advisor can suggest many options to deal with these. It would be better to speak to that collector and inform him that you can report his acts to the Office of Fair Trading.

Don’t be intimidated

If you think that your grievance is valid, you have to approach your creditor and air out your complains regarding their services. However, if they do not react to the problem in a fair term, do not be hesitant to take your concern to a higher level.

Channel your concerns

If you find it difficult to speak with your creditors, you can channel your complaints through a suitable debt advisor or the local Citizens Advice Bureau.

There are certain programs and legislation put in place by the government that provide services to people who are struggling with their finances. It doesn’t limit to proving debt help options for debtors to get out of debt. It also extends protection to the Consumers rights to be treated with fairness.